Terms & Conditions

Travel online booking portal www.travelclub.lv terms of use

This is a contract for the purchase of travel services online between you as a customer and travel services site maintainer www.travelclub.lv travel agency Estravel Latvia - AS Estravel Latvian branch. 

If you as a customer disagree Agreement conditions, but does not respond positively, please do not continue booking on-line. 

Please carefully read the Terms & Conditions. 

  1. Introduction 
    1. www.travelclub.lv acts as a travel booking service and sales agent, and they define www.travelclub.lv site use policy. 
    2. Customer is a natural or legal person who reserve travel services for himself or a third party. 
    3. Travel services are services related to all travel facilities, including air transport, maritime and land transport, accommodation provision, travel insurance, holiday tour packages, tours, trips, museums, concerts and other events organized by tourism service suppliers. 
    4. Where the client has made a reservation in www.travelclub.lv online portal, and paid or received confirmation from the travel service supplier, the contract will exist between customer and travel service suppliers. 
    5. www.travelclub.lv assumes no responsibility for tourism service providers in services provided. 
  2. Tourism service providers and Conditions 
    1. www.travelclub.lv provides access to the following travel services suppliers / consolidators: 
      1. Booking.com - hotel and apartment booking 
      2. RCCL, Celebrity Cruises, Azamara Cruises Club - the world's seas cruises 
      3. BTA - travel insurance 
      4. Cartrawler - car rent 
      5. Amadeus - airfare 
      6. Amadeus Entertainment, Viator - events, tours, museums booking 
    2. In addition to www.travelclub.lv regulations, the Customer is also bound by each travel service supplier's terms and conditions. Before buying a travel / booking www.travelclub.lv online portal, the Customer agrees to travel service providers terms and conditions. 
      1. Using www.travelclub.lv online portal for the purchase of travel services, each service is accompanied by detailed information on the service, reservation cancellation, payment for carrying out the changes made reservations, default, liability and compensation. 
  3. Payment 
    1. 3Customer must pay for the trip to book palpojumu under the tendered payment mechanisms. Travel down the forms of payment service providers that provide service. 
    2. Customers can receive travel documents, tickets, vouchers and approvals after full disbursement during the period of www.travelclub.lv account specified. 
    3. If Customer has not made payment in full by that date, the service reservation will be canceled in accordance with the travel service supplier's terms. 
  4. Change or cancellation of reservation 
    1. Reservation change or cancellation is dependent on the particular travel service provider's rules, accepted by the Customer making a booking. 
    2. In cases where a reservation change or cancellation is possible according to the travel service supplier's terms, the Customer shall submit a written request by sending a This email address is being protected from spambots. You need JavaScript enabled to view it. This e-mail address is being protected from spambots (spam), your browser must have JavaScript enabled to view it see to agree on new terms or a cash refund. 
    3. The money will be returned to the person who made the payment. 
    4. www.travelclub.lv about making changes to levy a service charge EUR 15 per person to cover administrative expenses. This expenditure does not include fees charged by the changes specified by the supplier of travel services. 
  5. Travel Document delivery 
    1. e-tickets, vouchers and electronic travel service confirmations are sent to the Client's specified e-mail address www.travelclub.lv not responsible for electronic tickets, vouchers and travel services, electronic confirmation of loss, if the presentation of accurate e-mail address. 
    2. Customer assumes responsibility for the information provided www.travelclub.lv ads about themselves and other persons on whose behalf the booking done correctly. 
  6. Travelers' personal papers 
    1. Foreign travel and traveler's passport must be valid for not less than 6 months after the last day of the trip. More information Ministry of Foreign Affairs website www.mfa.gov.lv 
    2. Indicated in the passport name must match with the travel documents of the recorded word, as otherwise the travel documents are not valid. 
    3. If the state has not set a visa waiver, then enter the country require a visa. For information about visa rules, early contact with their national representation. For visa waiver you can read the Ministry of Foreign Affairs website www.mfa.gov.lv 
  7. Travel insurance and vaccinations 
    1. The Customer undertakes to independently insure yourself and your passenger the entire tour period. Customer assumes full responsibility for possible consequences if not purchased travel insurance. 
    2. Customer is responsible for their own health and safety during the trip and preventive measures in advance of travel. Additional information on travelers' health and preventative vaccination official website www.vd.lv. 
  8. www.travelclub.lv Terms and Conditions 
    1. www.travelclub.lv portal designed to give iepsēju Klientia himself to book travel services through travel services supplier database and reservation system. 
    2. www.travelclub.lv reserves the right at any time, in whole or in part, to change the information in the portal or the conditions of use. Amendments or additions shall take effect as soon as they are available online and the site's customers are required to learn and follow www.travelclub.lv site terms of use. 
    3. In relation to international air, sea, road and rail travel, and travel www.travelclub.lv pakalopjumu suppliers liability is limited to the relevant international conventions. 
    4. www.travelclub.lv site creators do not assume any direct, indirect responsibility for any loss or damage resulting from using the site or any of the travel services that are reserved / paid for through www.travelclub.lv, as well as for losses incurred due to the Customer with communications systems for technical failures, malfunctions, if the damage was not caused www.travelclub.lv fault. 
  9. Force majeure 
    1. Nepārvaramas majeure means any civil disturbances, riots, war, strikes, fires, natural disasters or other similar circumstances which are outside www.travelclub.lv reasonable control, but the compelling impact on the site or travel service supplier's operations and services. 
    2. www.travelclub.lv assumes no responsibility for any service failure if it is due to force majeure. 
  10. Data protection 
    1. www.travelclub.lv respect the protection of personal data in accordance with Latvian legislation and has taken appropriate security measures to protect personal data against misuse, unauthorized access and misuse. 
  11. Questions and complaints 
    1. Any additional questions and complaints about the booking before you travel will be handled by calling the helpline number www.travelclub.lv +371 67212780, or writing an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. This e-mail address is being protected from spambots (spam ), your browser must have JavaScript enabled to view it 
    2. All deficiencies and complaints during the tourist service, immediately in writing or in any other manner acceptable to report www.travelclub.lv through helplines +371 67212780, or e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. This e-mail address is being protected from spambots (spam ), your browser must have JavaScript enabled to view it or the service provider to avoid possible gaps in the field. 
  12. Copyright and the Brands 
    1. Domain Name and www.travelclub.lv and travelclub.lv trademark, logo and information is EStravel Latvia - A/S Estravel Latvian branch of the property and use, without prior written permission is illegal.